Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
If you’ve made a purchase through the Dunkin’ app and need to request a refund for any reason, the process can be completed quickly and easily. Follow the steps below to request a refund through the Dunkin’ app:
Step 1: Open the Dunkin’ App Open the Dunkin’ app on your mobile device and log in to your account.
Step 2: Navigate to the “Order History” Section Click on the “Order History” section of the app, which can be found in the “More” tab on the bottom navigation menu.
Step 3: Find the Order for which You Want a Refund Locate the order for which you want to request a refund and tap on it. This will bring up the details of your order.
Step 4: Initiate the Refund Request Scroll down to the bottom of the order details page and click on the “Refund” button.
Step 5: Choose the Reason for the Refund On the refund request page, select the reason for the refund from the drop-down menu. You can choose from several options, such as “Incorrect Order,” “Order Never Received,” or “Order was Cancelled.”
Step 6: Provide Additional Information In the “Comments” section, provide additional information about the reason for your refund request. This can include any additional details or feedback you may have about the order.
Step 7: Submit the Refund Request Once you have filled in the necessary information, tap on the “Submit” button to send your refund request to Dunkin’ customer service.
Step 8: Wait for Confirmation After you have submitted your refund request, you will receive a confirmation email from Dunkin’. The email will contain the details of your refund request and an estimated timeline for when the refund will be processed.
Step 9: Check Your Account Check your account balance or payment method to confirm that the refund has been processed. The refund amount may take a few days to appear in your account, depending on your bank or credit card company.
In conclusion, requesting a refund through the Dunkin’ app is a simple and straightforward process. Just be sure to provide accurate information and check your account balance for the refunded amount.